CDRs Are Getting Rejected In Production With The Error ERR_INVALID_ITEM_POID_LIST
(Doc ID 1363080.1)
Last updated on SEPTEMBER 19, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 220.127.116.11.1 and later
Oracle Solaris on SPARC (64-bit)
Checked for relevance on 05-Dec-2013
In production, most of the CDRs are getting rejected with the error ERR_INVALID_ITEM_POID_LIST, and this issue started after applying the 7.3.1 Roll-up patch.
Looks like after bill run, the /account.item_poid_list is not updated with the new item details and is still referring to the old item which is of status=4 and hence the EDR is getting rejected.
Due to this, there is also a data corruption and revenue loss.
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