CDRs Are Getting Rejected In Production With The Error ERR_INVALID_ITEM_POID_LIST
(Doc ID 1363080.1)
Last updated on FEBRUARY 25, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 184.108.40.206.0 and later
Oracle Solaris on SPARC (64-bit)
In production, most of the call event records (CDR) are getting rejected with the error ERR_INVALID_ITEM_POID_LIST. Issue started after applying the 7.3.1 Roll-up patch.
After bill run, the /account.item_poid_list is not updated with the new item details and is still referring to the old item which is of status=4, and hence the event data record (EDR) is getting rejected.
This issue leads to data corruption and revenue loss.
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