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CDRs Are Getting Rejected In Production With The Error ERR_INVALID_ITEM_POID_LIST (Doc ID 1363080.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Oracle Solaris on SPARC (64-bit)

Symptoms

In production, most of the call event records (CDR) are getting rejected with the error ERR_INVALID_ITEM_POID_LIST. Issue started after applying the 7.3.1 Roll-up patch.

After bill run, the /account.item_poid_list is not updated with the new item details and is still referring to the old item which is of status=4, and hence the event data record (EDR) is getting rejected.

This issue leads to data corruption and revenue loss.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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