What to do When the Runtime is Not Working?
(Doc ID 1363108.1)
Last updated on JANUARY 22, 2019
Applies to:Oracle Knowledge - Version 8.0.x and later
Information in this document applies to any platform.
How to manually revert back to a previous good index if no search results are being returned because a bad index was synched out to the runtimes.
When the runtime is down the first thing to do is restore service for the end users. You do not want to run another crawl or synch, you want to first restore good service to the end users.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document