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Exporting an Item That Has a Red Question Mark (?) in Its BOM, an Errors are Thrown: "java.lang.NullPointerException" and "An Error Occurred During Export" (Doc ID 1363184.1)

Last updated on MARCH 10, 2017

Applies to:

Oracle Agile Product Collaboration - Version to [Release 9.3]
Oracle Agile PLM Framework - Version to [Release 9.3]
Information in this document applies to any platform.


When attempting to Export an Item/BOM, the following error occurs.

In User Interface:


"An error occurred during export"


In Application Server logs:

  at com.agile.extract.server.TextService.processItemTrees(
  at com.agile.extract.server.TextService.processExport92(
  at com.agile.extract.server.ExtractService.processExport(
  at com.agile.extract.server.ExtractService.extract(
  at com.agile.extract.server.TextService.extract(
  at com.agile.extract.server.ExtractSessionBean.extractText(
  at com.agile.extract.server.ExtractSessionBean.extractText(


WebLogic log:

####<Jul 18, 2013 2:17:26 PM CEST> <Error> <HTTP> <> <-AgileServer> <[ACTIVE] ExecuteThread: '23' for queue: 'weblogic.kernel.Default (self-tuning)'> <> <> <> <1374149846351> <BEA-101083> <Connection failure. Didn't meet stated Content-Length, wrote: '24576' bytes instead of stated: '28777' bytes.
at weblogic.servlet.internal.ServletOutputStreamImpl.ensureContentLength(
at weblogic.servlet.internal.ServletResponseImpl.ensureContentLength(
at weblogic.servlet.internal.ServletResponseImpl.send(

The issue can be reproduced at will with the following steps:
1. Log into Agile web client
2. Search for a Part that has a red ? mark in its BOM
3. Run BOM All Level Export


Upgraded to 9.3.1.x


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