Java.lang.NullPointerException in OFSAA Interface After Moving Database to Separate Server (Doc ID 1363202.1)

Last updated on NOVEMBER 11, 2015

Applies to:

Oracle Financial Services Analytical Applications Infrastructure - Version 7.2 and later
Information in this document applies to any platform.
Oracle Financial Services Analytical Applications (OFSAA)

Symptoms

In Oracle Financial Services Analytical Applications (OFSAA), after moving the OFSAA database to a new machine that is separate from the web and application server, you are getting errors in all of the Financial Services Applications screens.  The errors are different in different screens.  For example, when you go to Dimension Management > Members, you get the following error:

java.lang.NullPointerException

When you go to Rate Management > Interest Rates, you get the following:

Ext Call to get records per page to display for User Id: USER1: infodom: INFODOM1 is failing.

In addition, the fsapps.log from the Tomcat / Weblogic / Websphere directory contains the following error:

[15-09-11 16:52:25 PM] ~ DEBUG ~ FSAPPS ~ [SUMMARY PAGE ] RedirectAction:doValidate():External call to get Pagination no. Error:null
[15-09-11 16:52:25 PM] ~ DEBUG ~ FSAPPS ~ [COMMONAPP] Error failed to get connection from DBConnectionFactory

These errors prevent users from accessing OFSAA after moving the database to a new server.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms