Poor Performance When Opening An Account With Large Number Of Children In Customer center

(Doc ID 1363242.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.4.0.0.0 to 7.4.0.0.0 - Release: 7.4.0 to 7.4.0
Information in this document applies to any platform.

Symptoms

It takes a long time in Customer Center to open accounts with large number of child accounts.
One of the accounts has 30K child subordinate accounts and it takes about 1hour 30 minutes to open the account.

Cause

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