Poor Performance When Opening An Account With Large Number Of Children In Customer center

(Doc ID 1363242.1)

Last updated on DECEMBER 14, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: to - Release: 7.4.0 to 7.4.0
Information in this document applies to any platform.


It takes a long time in Customer Center to open accounts with large number of child accounts.
One of the accounts has 30K child subordinate accounts and it takes about 1hour 30 minutes to open the account.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms