Customer Center Displays The Services Multiple Times In A Subscription Group
Last updated on SEPTEMBER 24, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version: 126.96.36.199.0 to 188.8.131.52.0 - Release: 7.4.0 to 7.4.0
Information in this document applies to any platform.
Since these are displayed multiple times for the same service, it will be hard for the CSR to know which is the actual deal in a service for which login/password or SIM/Number should be fed. This will lead to data inconsistency. For example, multiple SIM cards can be assigned for the same service.
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