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CCG 5.5.1 Metabuilder Login Error ORA-01017: Invalid username/pasword; logon denied (Doc ID 1363551.1)

Last updated on JANUARY 31, 2022

Applies to:

Oracle Configuration Controls Governor - Version 5.5.1 and later
Information in this document applies to any platform.

Symptoms


On : 5.5.1 version,Oracle Configuration Controls Governor (CCG) monitors setup data in business management applications. MetaBuilder is a developer’s tool for CCG 5.5.1 that enables you to snapshot and change-track custom objects. This can be used for your change tracking needs for the AP/PO Bank objects which are currently not tracked by CCG. When attempting to login to metabuilder, the following error occurs:

ERROR
-----------------------
Cannot connect to : AMHOME/<password>@ccgdev ORA-01017: Invalid username/pasword; logon denied


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Install DEV suite 10g
2. Followe steps on Patch 9285484 to install metabuilder.
3. Attempt to connect with the browser try to enter the user/password it is giving the following error Cannot connect to :AMHOME/password @ccgdev ORA-01017: invalid username/password; logon denied


BUSINESS IMPACT
-----------------------
The issue has the following business impact:

Due to this issue, users cannot run audit reports on custom change tracking objects within the application in production instance. Currently, a single user is affected with no workarounds, no other CCG modules are affected.

Cause

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In this Document
Symptoms
Cause
Solution
 --- Goal ---
References


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