MetaSolv Solution Utilities login error; "Error retrieving ASAP.SQ_TIMEZONE from Sequences!" (Doc ID 1363966.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.2.0 and later   [Release: 6.2.0 and later ]
Information in this document applies to any platform.

Symptoms

MetaSolv Solution Utilities does not work.  The following error displays at login:

Error text

Error retrieving ASAP.SQ_TIMEZONE from Sequences!

Error screenshot

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms