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Cannot Logon to Newly Created MDT/MCP with Log Stating 'MDT.properties is Invalid. Missing MDT_TAG or MOBILITY_WEB_APPLICATION_URL props' (Doc ID 1363978.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1 and later
Information in this document applies to any platform.

Symptoms

Launch the Mobile Data Terminal (MDT) executable and login. MDT never makes it to first Mobile Workforce Management (MWM) screen.

Oracle Mobile Communications Platform (MCP) logs include the following when attempting to start:


2011-09-28 14:16:38,069 (MDT) INFO com.splwg.mwm.support.mcp.runtime.MCPRuntimeStartup AbsoluteAppPath: .\..\
2011-09-28 14:16:38,069 (MDT) INFO com.splwg.mwm.support.mcp.runtime.MDTProperties MDT.properties file exists
2011-09-28 14:16:38,069 (MDT) INFO com.splwg.mwm.support.mcp.runtime.MDTProperties MDT.properties is Invalid. Missing MDT_TAG or MOBILITY_WEB_APPLICATION_URL props
2011-09-28 14:16:38,069 (MDT) INFO com.splwg.mwm.support.mcp.runtime.MCPRuntimeStartup Deployment Language (3 letter language code): null
2011-09-28 14:16:38,085 (MDT) INFO com.splwg.mwm.support.mcp.runtime.MCPRuntimeStartup Runtime Language (2 letter langauge code): en
2011-09-28 14:16:38,585 (MDT) INFO com.splwg.mwm.support.mcp.runtime.browserwidget.BrowserWidgetBridge MAC Address: <MAC ADDRESS>
2011-09-28 14:17:05,210 (MDT) ERROR com.splwg.mwm.support.mcp.runtime.network.DeviceListener Device Listener thread is not started as encryption key is null
2011-09-28 14:17:05,210 (MDT) INFO com.splwg.mwm.support.mcp.runtime.MCPRuntimeStartup Runtime Language Display Orientation : ltr
2011-09-28 14:17:19,195 (MDT) INFO com.splwg.mwm.support.mcp.runtime.browserwidget.BrowserWidgetBridge Server is reachable
[MWUSER01]2011-09-28 14:17:19,836 (MDT) ERROR com.splwg.mwm.support.mcp.runtime.network.NetworkManager Status Code : 1 : No Deployement Type found.
[MWUSER01]2011-09-28 14:17:19,836 (MDT) ERROR com.splwg.mwm.support.mcp.runtime.browserwidget.BrowserWidgetBridge Error encountered



MDT.properties file includes:

#MDT Configuration Property File
#Wed Sep 28 14:35:29 EDT 2011
MOBILITY_WEB_APPLICATION_URL=<URL>
MDT_LOG_LEVEL=M1IN
MDT_TAG=xxx-xx-x
MDT_ID=<MDT ID>

Changes

This is a newly established mobile unit.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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