My Oracle Support Banner

Backdated Cancellation Failing Due to Date Being Before Account Effective Time (Doc ID 1364200.1)

Last updated on MARCH 18, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version to [Release 7.4.0]
Information in this document applies to any platform.


On Oracle Communications Billing and Revenue Management version 7.4.0, when attempting to cancel a Product and Discount with a backdated start time, the cancellation fails with:

To reproduce this issue:

1. Activate Subscription on 15 April 2011

2. Purchase 2 Rating Deal with backdated start time: 15 October 2010

3. Cancel the Product and Discount above with the backdate time (October 15 2010), by using PCM_OP_SUBSCRIPTION_SET_PRODINFO and SET_DISCOUNTINFO

4. During Billing (05 May 2011),  aforementioned error is thrown

This issue also occurs if PCM_OP_SUBSCRIPTION_CANCEL_PRODUCT is called directly in Step 3.

When pin_cycle_fees -cancel and pin_discount_cleanup is called before billing, it doesn't raise the error, since the CANCEL_PRODUCT opcode is called in a different way (without PIN_FLD_END_T)


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.