CC&B - Initial Sync Request batch job (C1-SYNIL) crashes under two exceptions

(Doc ID 1364434.1)

Last updated on OCTOBER 04, 2011

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 and later   [Release: 2.3 and later ]
Information in this document applies to any platform.

Symptoms

C1-SYNIL is exhibiting two different problems:

a.) After a certain amount of time, the job will crash and the log file shows:


com.splwg.base.support.grid.GridWorkAbortedException: java.lang.NumberFormatException: For input string

b.) Occasionally, the job will crash with an outOfMemory exception:


13:26:59,552 [Thread-17:WorkProcessor$WorkRunner(WorkProcessor$WorkRunner:51b13842-caa9-4ef6-be99-32e24c2ce8a8)] ERROR (com.splwg.base.support.batch.JavaJobExecuter) An exception was caught executing batch run BatchRun_Id(batchControlId: [F1-SYNRQ], batchNumber: 97, batchRerunNumber: 0). The following key (-3710477472818165424) matches the value provided on the message log table.
java.lang.OutOfMemoryError
at java.util.ArrayList.ensureCapacity(ArrayList.java:195)
at java.util.ArrayList.add(ArrayList.java:377)

Cause

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