The beClient Process Reports "ERROR: Asked to send message to unknown BE ID 0" (Doc ID 1364758.1)

Last updated on MARCH 27, 2015

Applies to:

Oracle Communications Network Charging and Control - Version: 2.4.0 to 4.2.0 - Release: 2.4 to 4.2
Information in this document applies to any platform.

Symptoms

A message similar to the one below is logged on the Service Logic Controller (SLC) in the syslog (usually /var/adm/messages) :

Oct  5 09:02:42 slc-01 BeClient: [ID 675952 user.error] BeClient(16213) ERROR: Asked to send message to unknown BE ID 0.

The error is also reported in the beClient process' log file, usually located in /IN/service_packages/E2BE/tmp .

Changes

A recent upgrade of the BE application software level can cause this error message to appear.

The bug appears in BE version 2.4.0.14

to determine your BE software version, the following command can be run on the Voucher and Wallet Server (VWS) :

# pkginfo | grep "for BE"

Cause

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