Intermittent Presence Issue in Federation in Instant Messaging
(Doc ID 1364802.1)
Last updated on MARCH 29, 2023
Applies to:
Oracle Communications Instant Messaging Server - Version 8.0 to 9.0.1.4.0 [Release 8.0.0 to 9.0.1]Information in this document applies to any platform.
Symptoms
The presence issue seems to be intermittent and works sometimes. Below are the use cases:
Use Case1 - Between Oracle IM server- user presence works fine.
Use Case2 - Oracle IM user <IM_USER>@<DOMAIN> and jabber user <JABBER_USER>@<DOMAIN> where the issue is User gets 2 requests in Adium.
Following are steps to reproduce:
1. Clean all buddy list and verified sunIMRoster entries for user <IM_USER> are clean and same with jabber user <JABBER_USER> on <DOMAIN>
2. Connect to oracle IM and add user <JABBER_USER>@<DOMAIN> User gets 2 requests in Adium
3. User accepts both requests but we still see waiting for authorizations.
4. I restarted my client <IM_USER>@<DOMAIN> and I get request authorization request at that time.
5. I accepted but still not online
6. Both Users quit and log back in.
7. Again I get pending authorization request and when I accept we both are shown as online.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |