Equipment and Network Location User Data Error; Database error retrieving asap.serv_req (Doc ID 1364921.1)

Last updated on APRIL 09, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.2.0 and later   [Release: 6.2.0 and later ]
Information in this document applies to any platform.

Symptoms

Users receive a "Database error retrieving asap.serv_req" error mesage after clicking the User Data button to view or add user data for a piece of Equipment or Network Location.

Equipment

Customers would experience this behavior if they recently upgraded from 6.0.X or to 6.2.0 or installed 6.2.0 as a new installation.

Cause

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