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Questions Regarding CIPPPAYF In CCB (Doc ID 1365122.1)

Last updated on SEPTEMBER 14, 2022

Applies to:

Oracle Utilities Customer Care and Billing - Version 1.5.20 and later
Information in this document applies to any platform.


Section KE000-PAY-FREEZE-ALGORITHMS of CIPPPAYF (Freeze a payment) calls CIPPZOIX (Freeze Payment ALgorithm). In case of an overpayment, we do not link FT via match event since the payment segment of an overpayment does not have a match event id, see S-PS of CIPPZOIX.

1. Given that, do we really have to check for match events in CIPPPAYF (Freeze a Payment) if we are processing an overpayment?

2. Why is the checking for match events in CIPPPAYF being performed in on-line processing ONLY?

3. Why are we comparing FT.SIBLING_ID to PAY-ID in S-MATCHK of CIPPPAYF?


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