Multiple Cumulative Usage Items Generated For the Same Billing Cycle (Doc ID 1365656.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 24-May-2013.

Symptoms

In the production environment, there are multiple items (poids) for the same item poid_type in the same billing cycle. This usage item is supposed to be cumulative, so there should be only one such usage item for the current billing cycle. Because there are multiple such items, somehow there are different buckets created for the non-currency resource. When the events impact the account's balance, some items impact one bucket and the other ones impact the other bucket.

For example, current billing cycle is Sep 1st to Oct 1st. Usage item created on Sep 1st has impact to NCR1 which has a negative balance. It's validity is Sep 1st to Oct 1st. Usage items created after Sep 1st also impact NCR1, but with validity Sep 1st to Nov 1st.

This issue happens on 7.4 PS8. pin_rel_updater_sp_oracle.plb source version:

 

Cause

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