"Access Denied" Error When You Click on "Software Options" Link in MSS (Doc ID 1365924.1)

Last updated on AUGUST 01, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 and later   [Release: 6.0.15 and later ]
Information in this document applies to any platform.

Symptoms

When You Click on "Software Options" under Navbar > Administration, You Get - "Access Denied" Page.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms