Id Type - Id Format Validation Algorithm C1-Webid Works Ambiguosly In CCB (Doc ID 1365970.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 to 2.3.1 - Release: 2.3 to 2.3
Information in this document applies to any platform.

Symptoms

When add a Web user ID as a Persons’ Person ID with an unknown User ID as ID Number, the validation of the User ID is not executed and the new Person ID can be saved with an invalid User ID.
The validation of the User ID is executed for any change of the new Person ID (Web user ID) and refuse the data being saved due to the invalid User ID.

Expected the system refuse to save the new Person ID (Web user ID), when it is first added to the Person, if its User ID is not valid.

The issue can be reproduced at will with the following steps:
1. Add a Web user ID as a Persons’ Person ID and type in an unknown User ID as ID Number, than save.
2. Turn on the Primary ID for the new Primary ID and save.
3. The User ID validation displays the message: User ID %1 is not available

Cause

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