Cycle Charges Are Not Getting Applied After Doing Suspend And Unsuspend For Cycle Arrear Products
Last updated on DECEMBER 14, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
The issue can be reproduced with the following steps:
Step1: Account Created on 27th July with Cycle Arrear Product
Step2: Run Billing on 7th August
Step3: Suspend the account on 17th August
a. Run Bill now (As the product is cycle arrear so to get that charges before suspending)
b. Suspend the products using opcode PCM_OP_CUST_SET_PRODUCT_STATUS
Step4: Run Billing on 7th September
Step5: Un-suspend the account on 16th September
a. Un-suspend the products using opcode PCM_OP_CUST_SET_PRODUCT_STATUS
Step6: Run Billing on 7th October
Step7: Run Billing on 7th November
Bills generated after Un-suspending does not contain cycle charges.
No Cycle charges after Re-Activation
After Re-Activation the next Bill should have the cycle charges.
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