Convergence 2: Selecting Multiple Messages Using Check Boxes and Shift Key Does Not Work as Expected (Doc ID 1366544.1)

Last updated on SEPTEMBER 05, 2014

Applies to:

Oracle Communications Convergence - Version 2.0 and later
Information in this document applies to any platform.

Symptoms

Problem observed in Convergence 2-2.01

In Convergence mail, when viewing the Inbox, multiple selection of mail messages does not work correctly.  As we select an email (via check boxes) and as we select another email lower in the list (via check boxes) while pressing the 'SHIFT' key, the messages in between the two selected emails are not automatically selected.

Cause

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