Error: "Unable To Save Markup. Cannot create output file" when Trying to Save Markups (Doc ID 1367142.1)

Last updated on JULY 07, 2014

Applies to:

Oracle AutoVue VueLink Integration - Version 20.1.0 and later
Information in this document applies to any platform.

Symptoms

AutoVue 20.1.0 is integrated with a Document Management System (DMS) using a custom ISDK 20.1.0 based integration. The users can view files in AutoVue but they get the following error message when trying to save markups:

Unable to save markup. Cannot create output file.

Even if the above error tells otherwise, the markups are being saved to the DMS and can later be retrieved and loaded in the AutoVue Applet.

Cause

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