Appointment Booking Request Returns No Responses Due to Time Out Related To spl.mwm.abr.timeout Parameter (Doc ID 1367429.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Oracle Utilities Mobile Workforce Management - Version 2.0.1.2 and later
Information in this document applies to any platform.

Symptoms

When an appointment booking request was made, the 'Appointment Booking' Web service did not return any responses due to a timeout as seen in the following example.

P21444 - 159393-3-2 2011-10-10 15:51:54,198 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (admin.appointmentBookingGroup.SendAppointmentRequestToSchedulerService) Sending appointment bookign request...
P21444 - 159393-3-2 2011-10-10 15:51:54,278 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (admin.appointmentBookingGroup.SendAppointmentRequestToSchedulerService) Finished appointment bookign request sending
P21444 - 159393-3-2 2011-10-10 15:51:54,279 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO admin.appointmentBookingGroup.SendAppointmentRequestToSchedulerService) Receiving appointment bookign replies...
P21444 - 159393-3-2 2011-10-10 15:51:54,904 [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] INFO (admin.appointmentBookingGroup.SendAppointmentRequestToSchedulerService) No replies or time out

 

Cause

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