Error Message While Accessing WAM Help from Home Page and Forms: webhelp/wwbhelp/wwhimpl/js/html/wwhelp.htm?contex (Doc ID 1367849.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.

Symptoms


When clicking on Help on the WAM homepage or trying to access the User guide from the Help menu on Forms, an error message is displayed. When selecting OK in the error, it displays the Help page without any problem.


Error while accessing the User Guide from Help on Forms:(End (form name)changes depending on which form you have clicked Help from)

webhelp/wwbhelp/wwhimpl/js/html/wwhelp.htm?context =customer&topric=uc_srvreq

Error while accessing User Guide from Help link on WAM homepage:

webhelp/wwbhelp/wwhimpl/js/html/wwhelp.htm?context =Overview&topic=uo_whatsnew

Cause

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