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Error Message "This Item/Location Combination Exists On An Active Shipment. Therefore, It Cannot Be Cancelled." Is Confusing While Cancelling Partially Received Item In ORDLOC Screen. (Doc ID 1368407.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Retail Merchandising System - Version 13.1.3.6 and later
Information in this document applies to any platform.

Symptoms

The Error message "This item/location combination exists on an active shipment.  Therefore, it cannot be cancelled."  that is generated  while cancelling  partially received item in ORDLOC screen is confusing 

Steps To Recreate:

1.Create a Purchase order(PO).
2.Ship the order.
3.Go to Store Inventory Management (SIM) and Partially receive the order, without creating Advance Shipment Notice (ASN) in RMS
4.Edit the order and on ordloc screen cancel the line item.
5.Error message  "This item/location combination exists on an active shipment.  Therefore, it cannot be cancelled".
6.This error message should not come when the SIM receives the PO without ASN. The qty received is the qty expected. 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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