DM Crashing When Large Flist Is Passed To PCM_OP_RATE_DISCOUNT_EVENT (Doc ID 1368628.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.0.0.0.0 to 7.0.0.0.0 [Release 7.0.0]
Information in this document applies to any platform.

Symptoms

Communication between CM and DM is failing intermittently which is causing upstream systems like Siebel transactions to fail.

From dm_oracle.log:


/pin/p31201/var/portal/7.0/dm_oracle$cat dm_oracle.log
Assertion failed: temp >= dp->scale, file ../pcp/pcp_xdrst.c, line 3453
DM(17274) sigchld: front end 10, pid 17868, stat 0x86
Assertion failed: temp >= dp->scale, file ../pcp/pcp_xdrst.c, line 3453
dm_malloc(17274): ...force_release...(): strange magic (17553)
DM(17274) sigchld: front end 4, pid 7998, stat 0x86
Assertion failed: temp >= dp->scale, file ../pcp/pcp_xdrst.c, line 3453
DM(17274) sigchld: front end 12, pid 6552, stat 0x86
Assertion failed: temp >= dp->scale, file ../pcp/pcp_xdrst.c, line 3453
DM(17274) sigchld: front end 12, pid 13302, stat 0x86
Assertion failed: temp >= dp->scale, file ../pcp/pcp_xdrst.c, line 3453
DM(17274) sigchld: front end 4, pid 13219, stat 0x86


From CM pinlog:

E Fri May 27 19:03:17 2011 PROD_BOX cm:18705 pcm.c(30):639 1:user01:UnknownProgramName:0:[ACTIVE] ExecuteThread: '217' for queue: 'weblogic.kernel.Default (self-tuning)':120112:1306486997:0
Op (7) send failed (49) in pcm_op
D Fri May 27 19:03:17 2011 PROD_BOX cm:18705 fm_test_op_cust_get_adjustments.c:618 1:user01:UnknownProgramName:0:[ACTIVE] ExecuteThread: '217' for queue: 'weblogic.kernel.Default (self-tuning)':120112:1306486997:0
Post pay PCM_OP_SEARCH output flist
NULL flist ptr

Cause

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