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Application Error Received When User Attempts To View An Open Discrepancy. (Doc ID 1368716.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

In RDC onsite you navigate to a CRF page and attempt to open an existing open discrepancy. An error is received and the discrepancy can not be viewed.

ERROR MESSAGES:

Error
XMLHttp request failed: 9926110548 (Servlet error: Application Error.)


The delog0.log file includes the following error:


<record>

<date>2011-10-12T11:18:00</date>

<millis>1318432680748</millis>

<sequence>6114</sequence>

<logger>oracle.pharma.rdc.de.servlet.RuntimeController</logger>

<level>SEVERE</level>

<class>oracle.pharma.rdc.de.servlet.RuntimeController</class>

<method>doPost</method>

<thread>32</thread>

<message>[1429040947] [99991438058589400] Exception in RuntimeController
oracle.pharma.rdc.de.exception.NullParameterException: Null value is passed for the parameter : 2
at oracle.pharma.rdc.de.util.DEUtil.assertNotNullParam(DEUtil.java:38)
at oracle.pharma.rdc.de.service.dcs.RDCI.populateDiscrepancies(RDCI.java:1164)
at oracle.pharma.rdc.de.service.dcs.DciFormData.populateDiscrepancyDetails(DciFormData.java:8527)
at oracle.pharma.rdc.de.service.dcs.DataCaptureService.performAction(DataCaptureService.java:246)
at oracle.pharma.rdc.de.service.dcs.DataCaptureService.processCommand(DataCaptureService.java:106)
at oracle.pharma.rdc.de.servlet.RuntimeController.doPost(RuntimeController.java:574)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:760)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.evermind.server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:835)
at com.evermind.server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:341)
at com.evermind.server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:816)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:231)
at com.evermind.server.http.AJPRequestHandler.run(AJPRequestHandler.java:136)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:192)
at java.lang.Thread.run(Thread.java:534)
</message>
</record>

Also the following error:

<record>

<date>2011-10-12T11:18:21</date>

<millis>1318432701123</millis>

<sequence>6125</sequence>

<logger>oracle.pharma.rdc.de.servlet.RuntimeController</logger>

<level>SEVERE</level>

<class>oracle.pharma.rdc.de.servlet.RuntimeController</class>

<method>doPost</method>

<thread>32</thread>

<message>[20924707721989068] Exception thrown from service while processing command cmdUpdateFieldDiscrepancy with parameters {"fldName":"RES.1.2184901.15749901.1_I0","discId":-1,"discSubType":"MANUAL FIELD","discType":"DE COMMENT","discComment":"PVG: Please update the Follow-up SAE Report Form (FU SAERF) with the new/updated Relationship to Study Drug. Then fax both SAE Part 1 &amp; 2 for the Inital &amp; FU SAERF to 1-888-529-3580.","discIntComment":"","discReviewStatus":"INV REVIEW","id":"cmdUpdateFieldDiscrepancy_0"}
</message>

</record>

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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