System Account Level Billing Time Discount Fails Getting Account Balances

(Doc ID 1369226.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.4.0.0.0 to 7.4.0.0.0 [Release 7.4.0]
Information in this document applies to any platform.
***Checked for relevance on 18-Nov-2013***

Symptoms

With a system account level billing time discount the billing fails when getting account balances.

In cm.pinlog:

E Sat Oct 25 12:02:30 2014  tt_brm_dev_vm  cm:8813  fm_bal_get_balances.cpp:767 1:tt_brm_dev_vm:testnap:8811:-135943968:110:1315230825:2
       error in op_bal_get_balances: input flist is
# number of field entries allocated 20, used 5
0 PIN_FLD_POID           POID [0] 0.0.0.1 /account 2065495 0
0 PIN_FLD_SERVICE_OBJ    POID [0] 0.0.0.1 /account -1 0
0 PIN_FLD_FLAGS           INT [0] 64
0 PIN_FLD_START_T      TSTAMP [0] (1414076399) Thu Oct 23 23:59:59 2014
0 PIN_FLD_END_T        TSTAMP [0] (1414076399) Thu Oct 23 23:59:59 2014
E Sat Oct 25 12:02:30 2014  tt_brm_dev_vm  cm:8813  fm_bal_get_balances.cpp:768 1:tt_brm_dev_vm:testnap:8811:-135943968:110:1315230825:2
       op_bal_get_balances error
       <location=PIN_ERRLOC_DM:4 class=UNKNOWN:0 errno=PIN_ERR_NOT_FOUND:3>
       <field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
       <facility=0 msg_id=0 version=0>


In dm_oracle the error is:

E Mon Sep  5 22:53:45 2011  tt_brm_dev_vm  dm:7736  dm_ops.c(219):3595 1:tt_brm_dev_vm:testnap:8811:-135943968:110:1315230825:2
       ERROR RFLDS: do_sql_select "select poid_DB, poid_ID0, poid_TYPE, poid_REV, item_poid_list, next_item_poid_list, bal_grp_obj_DB, bal_grp_obj_ID0, bal_grp_obj_TYPE, bal_grp_obj_REV from account_t where account_t.poid_id0 = :1", x=2, pp->id 18446744073709551615

Cause

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