Approval Link in Email Notifications is Incomplete (Doc ID 1369396.1)

Last updated on OCTOBER 16, 2016

Applies to:

Oracle Utilities Work and Asset Management - Version 1.9.0 and later
Information in this document applies to any platform.

Symptoms

When documents are sent for approval, the approval link in the email notification is incomplete.  It doesn't contain the SIA_URL from the table SA_INTERNET_INTEGRATION. It just contains the content_url from the table XT_EVENT_QUEUE for event type email. Thus, the link cannot be used to launch the application.

Cause

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