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7.4 MPS1 Customer Center Unable To Launch In JRE 1.6 (Doc ID 1370082.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version and later
Information in this document applies to any platform.


Customer Center encounter NullPointerException at lauching in version.

The issue can be reproduced at will with the following steps:
- Do a new install from <>;
- Copy CC to a Tomcat 7 server;
- Modify j2se version from 1.5* to 1.6* in all the .jnlp files;
- Launch the OOB CC from a computer with only Jre6_22 installed;
- Got the exception shown in the attached screenshot (ref. CC_issue_screenshot.docx)


Issue is due to following reason
In Customer Center all jars in "lib" and "3plibs" folders except for help-share.jar, ohj.jar and oracle_ice.jar are signed, which results in the above shown warning.


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