OCA Client Hangs Up When user Double-Clicks On CSDL To Add The Parameter Values. (Doc ID 1370106.1)

Last updated on JANUARY 17, 2012

Applies to:

Oracle Communications ASAP - Version: 4.7.1 to 7.0.2 - Release: 4.7 to 7.0.0
Information in this document applies to any platform.

Symptoms



1. When the user creates a New Order in OCA, the user is able to add the CSDL value. After adding the CSDL, when double clicking on the CSDL to add the parameter values, it hangs. After that the user is unable to do anything on the OCA client. It does not allow the user  to close any of the OCA windows. Even  the IE page cannot be closed on which the user connected to the OCA URL.

2. Once logged in, when the user opens a Word Order Search window - it does not show up, the user has  to go to the task bar and right click and do a Maximize

Cause

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