Unable To Modify the Polling Timer from GUI in SIM 13.2

(Doc ID 1370301.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.1 and later
Information in this document applies to any platform.


Why are users not able to update the polling timer from the front end?

Steps to Recreate:

  1. Navigate: Main menu > Admin > Technical Maintenance > Polling Timers.  The Polling Timers window opens.
  2. In the Polling Timers list, double-click the polling timer that you want to configure.
  3. The Polling Timer window is not opening.  Due to this, users are not able to change the polling timer configuration.


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