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Unable To Modify the Polling Timer from GUI in SIM 13.2 (Doc ID 1370301.1)

Last updated on MAY 01, 2018

Applies to:

Oracle Retail Store Inventory Management - Version 13.2.1 and later
Information in this document applies to any platform.

Goal

Why are users not able to update the polling timer from the front end?


Steps to Recreate:

  1. Navigate: Main menu > Admin > Technical Maintenance > Polling Timers.  The Polling Timers window opens.
  2. In the Polling Timers list, double-click the polling timer that you want to configure.
  3. The Polling Timer window is not opening.  Due to this, users are not able to change the polling timer configuration.

Solution

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