Error 777100 and 100501: non-ORACLE exception When Generating DCI Form (Doc ID 1371081.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Goal

Receive the following error when trying to generate a Provisional DCI form:

ERROR
---------
777100: Either the PDR PDF or the HTML Form failed to get generated or the url of it's location is incorrect.

After clicking OK on the 1st error, a 2nd error pops up:

ERROR
----------
24311: 100501: non-ORACLE exception

Steps to reproduce:

1. Select a DCI, and then choose Special – DCI Layout – Generate Provisional DCI Form from the menu.
2. After clicking generate, the 1st error will pop up.

Is this a bug or a setup issue?

Solution

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