Could Not Read From OSM Model CentralOrderManagement ProductClassMapping File (Doc ID 1371192.1)

Last updated on AUGUST 13, 2013

Applies to:

Oracle Communications Order and Service Management - Version: 7.0.1 to 7.0.2 - Release: 7.0.0 to 7.0.0
Information in this document applies to any platform.

Symptoms

Sometimes the productClassMapping.xml file is not available during runtime, causing errors.

Randomly we are getting the following error:
Failed to create and start the order due to java.lang.RuntimeException: com.mslv.oms.OMSException: encountered error starting orchestration caused by:Could not read from "osmmodel:///CentralOrderManagement/1.0.0/resources/productClassMapping/productClassMapping.xml" because it is a not a file.

Cause

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