The Notification Short Message Sent from the "Send Notification" Feature Node Is Refused by Messaging Manager with "TCAP primitive without destination SSN"

(Doc ID 1371692.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Communications Network Charging and Control - Version: 4.4.0 and later   [Release: 4.4 and later ]
Information in this document applies to any platform.



The Advanced Calling Services (ACS) Feature Node "Send Notification" can be used in a Control Plan to create and send a customized notification Short Message Service (SMS) message.

As the logic applied on the transaction traverses the Send Notification node, the notification SMS message is generated and sent to its destination : it can be an external entity like a Short Message Service Center (SMSC), but also Messaging Manager (MM)*.

In this case, the system is configured to send the notification SMS message to MM.

*MM is a product part of the Oracle Communication Network Charging and Control (NCC) product suite.

The node is configured from the SMS Screens -> Services -> ACS Service -> Control Plans

Problem description

The notification SMS message sent by the Send Notification node is refused by MM with the following WARNING:

xmsTrigger(27039) WARNING: TCAP primitive without destination SSN.


  1. The ACS Control Plan that runs the transaction logic through the Send Notification node was modified.

  2. The following section of the eserv.config configuration file was modified.

    # less /IN/service_packages/eserv.config

    XMS = {
    = {
        adapters = [
          # Wrapper adapter
            lib = ""
            SSN = 40

  3. The following section of the eserv.config configuration file was modified

    # less /IN/service_packages/eserv.config

    = {
      ChassisActions = {
        SendGenericMessageAction = {
          tcapDestAddr = { SSN = 40 }


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms