The Notification Short Message Sent from the "Send Notification" Feature Node Is Refused by Messaging Manager with "TCAP primitive without destination SSN" (Doc ID 1371692.1)

Last updated on MARCH 31, 2023

Applies to:

Symptoms

Introduction

The Advanced Calling Services (ACS) Feature Node "Send Notification" can be used in a Control Plan to create and send a customized notification Short Message Service (SMS) message.

As the logic applied on the transaction traverses the Send Notification node, the notification SMS message is generated and sent to its destination : it can be an external entity like a Short Message Service Center (SMSC), but also Messaging Manager (MM)*.

In this case, the system is configured to send the notification SMS message to MM.

*MM is a product part of the Oracle Communication Network Charging and Control (NCC) product suite.

The node is configured from the SMS Screens -> Services -> ACS Service -> Control Plans

Problem description

The notification SMS message sent by the Send Notification node is refused by MM with the following WARNING:

Cause

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