Null Pointer Exceptions Due to AsBusinessRule Table Incorrectly Updated with Company/Plan Level Overrides (Doc ID 1371704.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Insurance Policy Administration for J2EE - Version: 8.0 to 8.1.0 - Release: to 8.1.0
Information in this document applies to any platform.

Symptoms

Sad Server exceptions reported throughout the Policy Administration system including (but not limited to) the following screens: PolicyTabView, ClientScreen, Segment, PolicyRole.
Plan and Company level reports, confirmed to exist in the database, do not display.

The following error found in SystemOut.log:
000000a9 ServletWrappe E SRVE0014E: Uncaught service() exception root cause action: java.lang.NullPointerException
at com.adminserver.uip.MainMenuActionUip.execute(MainMenuActionUip.java:127)

Changes

Problem occurs randomly and does not appear to be linked to business rule changes or migrations.

Cause

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