On Product Cancellation, CURRENT_BAL Is Becoming Zero Even If There Is No Proration Configured (Doc ID 1371981.1)

Last updated on JUNE 26, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.2.1.0.0 to 7.2.1.0.1 [Release 7.2.1]
Information in this document applies to any platform.

Symptoms

For a cycle forward product, on product cancellation, current balance is becoming zero even if there is no proration configured in the system.

Below is the scenario :

1. Configure the product with custom event analysis and with cycle forward events in rateplans, with no proration configuration.
2. Purchase the product and cancel the product, with input flist as below:

Expected result:
Without proration (it is set to charge full) on product cancellation, current_balance should not be changed

Actual result:
Without proration (it is set to charge full), on product cancellation, current_balance is becoming zero.

Cause

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