Calls Not Reaching PN Server (Doc ID 1372048.1)

Last updated on SEPTEMBER 22, 2016

Applies to:

Oracle Communications Service Broker - Version: 5.0.0.2 and later   [Release: 5.0 and later ]
Information in this document applies to any platform.

Symptoms

Customer has an SSU domain with two SSU servers ssu_1 and ssu_2 and also have a separate domain (with separate administration console) named pn_1_1 for PN server pn_1. Customer wants to route the calls from SSUs to pn_1.
The customer added an Interworking Module named "imscfcs1" with type IMSCFCS1, so its alias will be imscfcs1.IMSCFCS1@pn_1_1.

Customer added an Incoming Routing Rule with the appropriate criteria to route the incoming call to the proper direction. The Incoming Routing Rule and the Criteria is working, the customer can see the following log entry in SSU instance:
2011-08-23 11:02:03,958 DEBUG Thread-31 KeyBasedDestinationDispatcher - [Trd:269][APP:framework][DEBUG][com.convergin.common.ss7.sccp.session.dispatch.KeyBasedDestinationDispatcher.getDestination():34][Returning destination imscfcs1.IMSCFCS1@pn_1_1]

Call doesn't reach PN server.

Cause

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