NEW PATIENTS NOT GETTING CREATED IN PROD AND TEST MODES IN OC (Doc ID 1372572.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Clinical - Version: 4.6.2 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.

Symptoms

Trying to Create patients using Design > Patient Positions > Create/Delete Patients.
No Patients are created.

Steps To Reproduce:
-------------------------
1. Select: OC => Design => Patient Positions => Create/Delete Patients
The Clinical Study Versions screen appears in the Create and Delete Patient Positions window
2. Select appropriate Study
3. Click [Create Positions]
4. 'Create Patient Positions for Study screen appears
Enter:
Number To Create: 0
Start Scr Patient: (blank)
Number To Create: 10
Start Patient: 1000
Number To Create: 0
Start Repl Patient: (blank)
5. Click: [Create Positions]
Expect to see message: 63980: Normal Patient Positions Created: 10
No message displayed
The 10 and 1000 disappear (Go Blank) from screen
Check for the created patient positions, they are not there.

Cause

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