Slow Response When Trying To List Children in RMS Item Screen

(Doc ID 1373000.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Merchandising System - Version 13.1 to 13.2.8 [Release 13.1 to 13.2]
Information in this document applies to any platform.
Checked for relevance
11-10-2013

Symptoms

In Oracle Retail Merchandising System (RMS) 13.1 and 13.2, the ITEMCHILDRENDIFF form takes an excessively long time (30 sec) to open. 


Steps to Reproduce:

  1. Open an item with at least 5 children in View mode.
  2. Click on List Children in ITEMMASTER screen; this opens ITEMCHILDRENDIFF.  It takes up to 30 seconds to list children.
  3. Click on Item Detail button for any item; it takes up to 10 seconds to display.

Cause

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