CCB: Blank Approval Page Encountered when clicking on "This Adjustment is linked to an Approval Request" (Doc ID 1373846.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.3.1 to 2.3.1 - Release: 2.3 to 2.3
Information in this document applies to any platform.

Symptoms

When clicking on the "This Adjustment is linked to an Approval Request" link in the ADJUSTMENT page, an empty APPROVAL page is encountered.

 

Cause

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