Pricing Center Dumps Core After Installing Overlay Patch (Doc ID 1376895.1)

Last updated on JULY 19, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.1 to 7.3.1.0.0 [Release 7.3.1]
Information in this document applies to any platform.

Goal

After installing Overlay patch ( <Patch 9864771>) , Pricing Center is dumping core in cm pinlog.

Steps to reproduce :

Launched Pricing Center --> gave the login credentials --> after the GUI launched.. --> File --> New.

cm pinlog shows the below error :



Received Signal 10
27906: /opt2/atheeb/pin10/opt/portal/7.3/bin/cm
fe2c5f14 waitid (0, 6d0a, ffbfcbb0, 3)
fe2b8ccc waitpid (6d0a, ffbfcd04, 0, 0, ffbfcd5c, fad9a540) + 60
fe2ac0c8 system (ffbfce58, fe2f6e9c, 20000, 1, fe2ee308, ffbfcd5c) + 2ec
ff278634 printExceptionReport (a, bc00, 2, 5aec, ff2fedec, c) + 240
ff350228 sigbus_handler (a, 14b4, 3ab28, 0, ff38ad28, 1400) + 34
fe2c4b28 __sighndlr (a, 0, ffbfd418, ff3501f4, 0, 1) + c
fe2b9b00 call_user_handler (a, 0, 0, 0, fe8a2a00, ffbfd418) + 3b8
fcda4780 psiu_list_get_next (5a2ab8, 33ea8c0, fbf5c54c, fbf5c590, ffbfde5c, 0) + 80
fbf6fb54 fm_price_hashtable_add_plan_references (33ea8c0, 0, fc019e98, 1, ffbfde5c, 2deda00) + 920
fbf4f1cc fm_price_hashtable_create_plan_entries (433848, 439388, ffbfde5c, fc019e98, 33e93f0, 152) + 2a4
fbf7d574 fm_price_utils_get_plans (3ee398, 0, fbfe6338, 439388, 4, 0) + 75c
fbf4b8e8 fm_price_get_price_list (3ee398, 1800, 440688, 3fa7c8, ffbfde5c, 439388) + 448
fbf4b3bc op_price_get_price_list (0, 7000000, ffbfde5c, 440688, 3fa7c8, 0) + 218
ff34c280 cm_custom_ex (0, 0, 296, 0, 1220f1, 7345f089) + 964
ff34b8c8 cm_custom (ff390e18, 43ed0, 296, 0, 1220f1, 7345f089) + b0
ff349b6c cm_child (0, ff390e18, 0, 3, 109a1, ff38fdc4) + 1254
ff357d14 mainThread (fd4241d0, fd40016c, ff38ad28, 3ebea0, fd40016c, 3ebea0) + 6028
00010994 main (1, ffbfeafc, ffbfeb04, 20c00, fe1eb6c0, fe1eb700) + 8
00010974 _start (0, 0, 0, 0, 0, 0) + 108


Solution

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