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How to get Correct IM Document Owner and Author Information (Doc ID 1377216.1)

Last updated on DECEMBER 16, 2019

Applies to:

Oracle Knowledge - Version 8.2.3 and later
Information in this document applies to any platform.

Symptoms

The content find supports finding articles by author, owner or creator.  This can be used only in a single channel at a time.  This article information can be exported to an excel and combined with other channel information.  If needed however there are some queries that can be used to quickly see large amounts of data.  When using SQL queries this should always be read only and is not supported for updates.

Note:  Authors should never be changed on articles.  The author is a audit fact.  The owner can be changed and notifications on articles go to the article owner, not the author.  When the author is inactive the name of the author can still be changed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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