Getting GPF Error in POOL.dll Opening Rate Index ID in RM 4.5 (Doc ID 1377287.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Risk Manager - Version 4.5.39 and later
Information in this document applies to any platform.
Oracle Financial Services Applications (OFSA) 4.5
Note: All OFSA 4.5 products have reached sustaining support.

Symptoms

When attempting to create a new Rate Index ID in Risk Manager, the following error occurs.

Error:
GPF on module POOL.DLL

1. Login to Risk Manager Module.
2. Create a new Risk Index ID.
3. Error occurs.

Cause

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