Partially Received SIM Created Returns To Warehouse In RMS Will Not Return Outstanding Quantity To Store In SIM

(Doc ID 1377783.1)

Last updated on DECEMBER 05, 2017

Applies to:

Oracle Retail Merchandising System - Version 13.1 and later
Information in this document applies to any platform.

Symptoms


Partially received SIM created returns to warehouse in RMS will not return outstanding quantity to store in SIM.

Steps to recreate the issue:

1. Create a return transfer in SIM to a warehouse.
2. Partially receive the shipment on RMS.
3. RMS stock on hand is adjusted correctly for store and warehouse, and the unreceived quantity is returned to store. But on the SIM, the unreceived quantity is not reflected in the stock on hand.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms