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Service Class Deletion Error Message Presents Shift ID Not Found In Shift Portal Because It Is Pending (Doc ID 1377967.1)

Last updated on AUGUST 15, 2018

Applies to:

Oracle Utilities Mobile Workforce Management - Version: 2.0.1.4 and later   [Release: 2.0 and later ]
Information in this document applies to any platform.

Symptoms

When a user attempts to delete a Service Class that is associated with an existing Shift, the error message given does not appear to provide a valid Shift ID.  The error states that the Service Class cannot be deleted because it is associated with a Shift ID, but the ID provided does not represent a Shift that can be found in the Shift Portal search.

Cause

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