ASAP Startup Issue - Unable To Find Library 'Libclntsh.So.11.1' (Doc ID 1378794.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Communications ASAP - Version 5.2.4 and later
Information in this document applies to any platform.
***Checked for relevance on 28-JUN-2013***
***Checked for relevance on 04-DEC-2014***
***Checked for relevance on 01-MAY-2016***

Symptoms


After a clean installation of ASAP, upon starting ASAP, the following error was received :


# start_asap_sys -d
usr/lib/hpux32/dld.so: Unable to find library 'libclntsh.so.11.1'.
/app/asap/scripts/start_control_sys[179]: 14528 Killed
/app/asap/scripts/start_control_sys[189]: 14529 Killed

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms