How To Correct Previously Generated Invoices
(Doc ID 1379085.1)
Last updated on MARCH 31, 2023
Applies to:
Oracle Communications Billing and Revenue Management - Version 7.5.0.0.0 and laterInformation in this document applies to any platform.
Purpose
How to correct previously generated invoices?
Example:
If a business requires correcting Invoices (which have already been sent to customers) due to following reasons:
- charge corrections like catalog corrections, customer disputes, credits to customers and
- updates to customer's profile such as invoice address change or invoice language preference update.
Troubleshooting Steps
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In this Document
Purpose |
Troubleshooting Steps |