Install and Removal Install Event Sync Requests processed out of order cannot be completed successfully
Last updated on NOVEMBER 21, 2011
Applies to:Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version: 3.1
Oracle Utilities Meter Data Management - Version: 2.0.1 and later [Release: 2.0 and later]
Information in this document applies to any platform.
The meter installation sync request will have the following exception:
Device cannot be installed at the Service Point as a device is already installed for the Install Date/Time
While the meter removal sync request will have the following exception:
The requested status PENDING for business object Install Event ID D1-ManaulMeterInstallEvent (REMOVE Business Object) is not allowed for the current status
And at this point, running the "Ongoing Sync Request - Error" monitor process (D1-SIOER) will not be able to fix the situation, leaving both sync request messages in the Update Error status.
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