Install and Removal Install Event Sync Requests processed out of order cannot be completed successfully
(Doc ID 1379258.1)
Last updated on NOVEMBER 21, 2011
Applies to:Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version: 3.1
Oracle Utilities Meter Data Management - Version: 2.0.1 and later [Release: 2.0 and later]
Information in this document applies to any platform.
The meter installation sync request will have the following exception:
Device cannot be installed at the Service Point as a device is already installed for the Install Date/Time
While the meter removal sync request will have the following exception:
The requested status PENDING for business object Install Event ID D1-ManaulMeterInstallEvent (REMOVE Business Object) is not allowed for the current status
And at this point, running the "Ongoing Sync Request - Error" monitor process (D1-SIOER) will not be able to fix the situation, leaving both sync request messages in the Update Error status.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document