AACG 8.6.3 Controls Analysis Job Hangs for Hours (Doc ID 1379820.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Access Controls Governor - Version 8.6 and later
Information in this document applies to any platform.
**** Verified on 09/22/2014***

Symptoms


On :  Application Access Controls Governor (AACG) version 8.6.3.4000:
AACG is used to report segregation of duties(SOD) in the business applications. In AACG Controls are created, and the program Control Analysis(CA) is run to identify SOD violations(Incidents). However, a simple Control cannot be run to see incidents. The program keeps running for hours and the following error is seeing in the grc.log and catalina.out files:

ERROR:
---------
GRC.LOG ERROR:
2011-11-09 14:19:18,833 DEBUG [http-12562-1] AbstractDafFactory:137 Init DAF factory...
2011-11-09 14:19:18,843 DEBUG [http-12562-1] JobExecutionMaster:122 Externalization on?? true
2011-11-09 14:19:18,846 ERROR [http-12562-1] JobExecutionMaster:145
java.lang.NullPointerException
at java.io.File.<init>(File.java:222)
at oracle.apps.grc.scheduler.job.JobExecutionConfig.<init>(JobExecutionConfig.java:174)
at oracle.apps.grc.scheduler.job.JobExecutionMaster.<init>(JobExecutionMaster.java:124)
at oracle.apps.grc.scheduler.job.JobExecutionMaster.<init>(JobExecutionMaster.java:51)

CATALINA.OUT ERROR:
Caused By: java.sql.SQLException: The Network Adapter could not establish the connection
at oracle.jdbc.driver.SQLStateMapping.newSQLException(SQLStateMapping.java:74)
at oracle.jdbc.driver.DatabaseError.newSQLException(DatabaseError.java:135)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:203)
at oracle.jdbc.driver.DatabaseError.throwSqlException(DatabaseError.java:489)


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log into AACG
2. Create a simple entitlement, Model and Control
3. Run Control Analysis for the above created Model and the program hangs for hours. It never completes.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use the CA program to see pending incidents. Also, other functionality of the product are working as expected.

Cause

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