F1-SYNRQ crashes with JMS exceptions
(Doc ID 1381002.1)
Last updated on DECEMBER 04, 2019
Applies to:Oracle Utilities Framework - Version 184.108.40.206.0 to 220.127.116.11.0 [Release 2.2]
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
**Disclaimer:** This KM article may include the following abbreviations:
JMS - Java Messaging Services
CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
SOA - Service Oriented Architecture
Batch job F1-SYNRQ is responsible for moving pending sync request messages from CC&B to SOA Suite through JMS. If the batch execution framework (i.e. the threadpoolworker) doesn't have the necessary JMS libraries in its CLASSPATH definition, the job will fail with various errors:
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