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F1-SYNRQ crashes with JMS exceptions (Doc ID 1381002.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Utilities Framework - Version to [Release 2.2]
Oracle Utilities Customer Care and Billing Integration to Oracle Utilities Meter Data Management - Version and later
Information in this document applies to any platform.


**Examples provided in this article do not represent real life personal/confidential information**

**Disclaimer:** This KM article may include the following abbreviations:

JMS - Java Messaging Services
CCB/CC&B - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
SOA - Service Oriented Architecture

Batch job F1-SYNRQ is responsible for moving pending sync request messages from CC&B to SOA Suite through JMS. If the batch execution framework (i.e. the threadpoolworker) doesn't have the necessary JMS libraries in its CLASSPATH definition, the job will fail with various errors:




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